Home



12 years

All of Herman Miller’s standard commercial office furniture products sold under the Herman Miller, Meridian or Geiger brand names (except for exclusions listed below, eg fabrics, pneumatic cylinders and service parts)

5 years
Aeron pellicle
Aeron pellicle seat and back mesh as fitted to new chairs (other parts of Aeron chairs except pneumatic cylinder rest within 12-year warranty)

3 years
Gas lift cylinders
Pneumatic cylinders as fitted to new chairs
Provisions that apply to all products If a product, part or component is found to contain defects in material or workmanship within the applicable warranty period, Herman Miller will repair it or replace it with the same or comparable product, at its option, free of charge. Any product, part or component subject to a warranty claim must have been installed and maintained according to Herman Miller’s published instructions, must not have been subjected to unreasonable use, and must not have been modified.

This warranty applies to original purchasers only who acquire their products new from Herman Miller or one of their authorised dealers.

The warranty period starts from the date of purchase.

The following features of natural materials are not considered defects:
-Changes on wood colour due to ageing or to exposure to light
-Natural variations in wood grain or figure or the presence of character marks
- Marks, scars or wrinkles occurring in leather
- Veins, marks, voids fissures or cracks found in stone.

Herman Miller’s warranty does not cover:
-Defect or failure resulting from normal wear and tear
-Consumable products such as light bulbs
- Certain electronic products such as electronic fans or keyless locking mechanisms
- The matching of the colours, grains or textures of natural materials
- The colourfastness or the matching of colours of textiles, including as exact match to cuttings, swatch cards, or printed or electronic reproductions
- The purchaser’s own fabrics (COM) or any other purchaser’s supplied materials.

*Except as stated above all conditions, warranties and representations, whether express or implied, statutory or otherwise in relation to the products are excluded.

*Except as stated above Herman Miller will not be liable for any loss or damage (including costs) however caused, whether direct or consequential, incurred or suffered by the purchaser or any third party in respect of the products but nothing contained herein will or will be considered to exclude or restrict any liability on Herman Miller’s part for death or personal injury resulting from negligence.


Revision 1.2 dated 20 Oct 01